TimeHighway.com, a premier real-time, online service appointment scheduling tool for auto dealerships, announced today a partnership with ownership marketing leader CIMA Systems. This strategic partnership will bring the best of both companies products and services to auto dealerships to help them drive more business.
Over the years I have looked at just about every automotive marketing vendor, and CIMA Systems offers one of the most comprehensive and robust solutions I have seen, said TimeHighway.com President Karen Dillon.
CIMA Systems, the patent-pending automated customer interaction tool for the automotive industry, has been the highest-rated Ownership Marketing Company for the past five years on DrivingSales.com, as voted by dealers. {{more}}
We are honored to partner with TimeHighway.com to offer dealers the most advanced service marketing and scheduling system solution on the market today, said CIMA Systems President & CEO Gary Nixon.
CIMA Systems offers seamless integration with TimeHighway.com. Thus, when a customer receives a service communication through CIMA Systems, such as a service due or special promotion notice, the customer can easily book that service appointment by clicking the  schedule service appointment embedded link that automatically identifies the customer and their vehicle and opens the dealership’s service appointment calendar within TimeHighway.com.
Alternatively, consumers can call a toll-free appointment Hot Line number specific to the dealership which greets the customer by name, automatically logs the caller’s vehicle VIN, and then informs the customer of open-appointment availability.
TimeHighway.com, founded in 2004, puts the service department’s schedule on the dealership website, making it possible for consumers to schedule appointments 24 hours a day, seven days a week, from anywhere. This convenience increases service scheduling by more than 200 percent. By enabling consumers to schedule services online, TimeHighway.com enables service department personnel to spend more quality time with customers, thus increasing the dollars per repair order and increasing CSI and retention.
CIMA Systems, founded in 2003, a multi-faceted dealership marketing solutions, provides 24-hour, automated/virtual business development center (BDC) services to help dealers retain and engage prospects and customers alike, using message formats they prefer, such as phone, email, text, blog, social, mobile and Hosted Live Chat.
Click here for more TimeHighway.com information. Or, email KDillon@TimeHighway.com or call Karen Dillon at 239-593-4620.
Click here for more CIMA Systems information. Or, email GNixon@Cimasystems.net or Call Gary Nixon at 866-461-CIMA